Always use the original charger provided by Airwheel to avoid damaging the battery. Charge the suitcase when the battery level drops to 20% to prevent over-discharge. Avoid leaving it plugged in for extended periods once fully charged.
Keep the suitcase in a cool, dry place with temperatures between 15°C and 25°C. Extreme heat or cold can degrade battery performance. If storing for long periods, charge it to 50% and turn off the power to minimize stress on the battery.
Try to avoid using the suitcase until the battery is completely drained. Partial discharges are better for battery longevity. If you need to use it extensively, recharge it promptly after use.
Check the Airwheel website https://www.airwheel.net for firmware updates. These updates often include improvements for battery management and performance.
Dust or debris in the charging port can affect connectivity. Use a soft brush or compressed air to clean it regularly. Ensure the port is dry before charging to prevent short circuits.