Airwheel electric suitcases are designed for durability, but water damage can void warranties and compromise performance. To prevent issues, always keep your Airwheel away from rain, puddles, or wet surfaces. Avoid submerging it in water or exposing it to high humidity environments. If accidental exposure occurs, immediately dry the unit thoroughly with a soft cloth. Note that warranty coverage caused by flooding or liquid spills is typically excluded from warranty coverage, as highlighted in the product manual.
The battery is a critical component of your Airwheel’s functionality. For optimal performance, ensure regular charging according to the manufacturer’s guidelines. Avoid overcharging or discharging the battery completely, as this can shorten its lifespan. Store the suitcase in a cool, dry place when not in use, and keep it away from extreme temperatures. The warranty terms specify that damage resulting from unauthorized repairs or tampering (e.g., opening the casing) is not covered, so always handle maintenance with care.